BRANDED GLASSES
Frame selection, model availability, orders and returns - write to us and we will help you quickly and specifically.
Choose a topic - we will get back to you as soon as possible.
The easiest way: send us the measurements from the temple (e.g. 49□20-145) or a photo of your current glasses from the side. If you wish - also send a photo of your face in front. We will suggest 2-3 best-fitting models.
You can see availability next to each product. We usually process orders within 24 hours on working days. If you care about a specific colour/size - write to us, we will confirm the condition and possible shipping date.
As standard, we ship as soon as possible after your order has been paid for. The exact time depends on the country of delivery and the availability of the product - if you wish, we will confirm it in your reply. Shipments within Poland usually take around 48h.
You have the option to return according to our returns policy. Write to us with your order number and we will send you instructions and next steps.
For more on returns, follow the link: Returns and complaints →
Choose a topic - we will get back to you as soon as possible.
STEP 1
Send measurements or a photo of your current glasses
All you need to do is provide the markings from the earpiece (e.g. 49□20-145) or send a photo of your glasses from the side. If you want - include a selfie in front, without a filter.
The more context, the better the fit.
STEP 2
We select 2-3 models to suit your face and style
Based on your size, proportions and how you like to wear your glasses, we will suggest the best options - with specific product links and suggested sizing.
No guesswork, no random returns.
STEP 3
Buy with peace of mind - safe shipping and easy returns
If, after the fitting, you want to exchange or return - we will guide you through the process step by step. Most importantly: everything is clear and quick.
Pre- and post-purchase support.
